FAQs

A: Our antenna products are widely used in communications, aerospace, automotive, IoT, and other industries, meeting the signal transmission needs of various fields.

A: We utilize advanced antenna design technology and select highly conductive materials. We undergo rigorous performance testing and DT-3500 professional microwave anechoic chamber testing to ensure that our signal coverage and strength meet or even exceed industry standards.

A: Our extensive product line supports frequencies ranging from low-frequency bands like 300MHz VHF to high-frequency bands like 80GHz millimeter wave. Whether it's common mobile communication bands or specialized frequency bands for specialized applications, we have antenna products suitable for you.

A: You can choose based on the specific needs of your project. For long-range coverage, use high-gain directional antennas; for indoor omnidirectional coverage, choose omnidirectional antennas; and for high-precision scenarios, use phased array antennas. You can also contact our technical support team with project details and we'll provide professional selection advice.

A: Outdoor antennas are generally rated IP65 or higher, effectively waterproofing and dustproofing them, ensuring stable operation in harsh outdoor environments. Antennas designed for extreme environments are rated up to IP68, fully resistant to underwater depths and high dust and sand conditions.

A: We have a dedicated R&D team comprised of experienc

A: Of course! Whether it's a standard or custom sample, we support you in ordering samples to verify the quality of your product.

A: The minimum order quantity varies for different products. Please contact our sales team for specific quantities, and they will provide an accurate response based on the details of your product requirements.

A: In-stock products ship within 1-3 business days, standard products have a production lead time of 4-6 business days, and custom products have a production lead time of 5-9 business days. We will clearly inform you of the specific shipping time when you place your order, and provide you with timely feedback on the production progress.

A: We maintain long-term partnerships with several well-known logistics partners, such as DHL, UPS, and FedEx. These options are suitable for urgent, small-volume orders, typically arriving within 4-7 business days. For larger orders, ocean freight is available, which typically takes 25-40 days but effectively reduces transportation costs. We can also arrange air or land freight based on your needs.

A: Some standard products have reference prices on our official website. For custom orders or bulk purchases, click "Get a Quotation" and submit your information. Our sales team will contact you within 1-2 business days with a quotation.

A: If your product malfunctions, please contact our customer service hotline/email address, explaining the problem and product information, and providing relevant information such as the product model, purchase date, and order number. Our after-sales staff will contact you within 24 hours of receiving your request to guide you through an initial investigation. If a factory repair is required, we will provide you with a detailed repair process.

A: General issues are repaired and shipped within 5-7 business days. Complex issues may require an extension of 10-20 business days. During the repair process, we will provide regular updates on the repair progress to ensure you are always informed of the product's status.

A: Repairs are available, but parts and labor charges will apply. Our technical team will inform you of the specific costs after inspection and will proceed with your approval.

A: Of course. Our technical support team is always at your service. You can contact us through the aforementioned customer service hotline, after-sales email, or through the online customer service window on the official website. Whether it's product installation and debugging, performance optimization, or compatibility issues with other devices, our technicians will provide you with professional and timely answers and guidance.